Nomis is pleased to announce Version 8.0 of SymVolli, their sales performance management system. SymVolli is helping organisations optimise their performance in establishing predictability, increasing productivity, and maximising profitability within their customer facing environment.
SymVolli is about getting the most out of sales and as such it goes further than most CRM systems because a company’s business processes, which can be easily implemented within the system, are used as a datum from which results can be measured against and appropriate action can be taken to improve performance. “It’s like being up in a helicopter looking at the sale and deciding on a strategy as to how to proceed rather being on the ground trying to decide where to go next.”, says George Petri, Managing Director of Nomis Limited. “It is about process rather than just activity management, what other CRM and SPM tools seem to be based on”.
SymVolli has the functionality to manage:
- Contact Management
- Sales Management
- Process Management
- Opportunity Management
- Pipeline Management
- Campaign Management
- Customer Service Management
- Quotation and Proposal Generation
- Resource Management
- Workflow Management
- Business Intelligence
Some of the key new features within the product are:
The Process Builder – This is an extension to SymVolli’s Qualification Profile that is used to qualify a sales opportunity. The Process Builder will enable organisations to map out their processes so that they can be used, not only to gather information about the sale, but also qualify the probability of success at any one time in achieving the sale. Furthermore, the Process Builder can now be used to implement an organisation’s marketing and customer service processes.
Product Configuration - Leveraging on SymVolli’s capability to hold multiple price lists of products and services, the ability to add characteristics to products and services has been added so that information can be automatically used within a quotation or proposal, e.g. specifying for each CCTV camera its location, height, and viewing range, etc. You can now associate component products and services to key products so that they are not missed when creating a quote, e.g. installation is included with a server so when the server is used in a quotation the installation service is also included. Together, at the press of a button, a quotation or proposal can be easily generated, from the information entered into the system without the need for editing prior to sending to the client.
The Time Sheet functionality – This works with items that are quoted so that you can review the use of your resources. Furthermore, it can be used to measure the profitability of a project in terms of forecasted time versus actual time spent.
Nomis Limited is a sales and marketing solutions supplier to clients mainly within the ITC, finance, and professional services sectors
Trademarks: SymVolli is a registered trademark of Nomis Limited.