Security Products

What People Say About SymVolli

"...within 3 months an improvement of 15% in predictability..."

Key Issues Addressed:

Sales

An improvement of 15% in predictability was apparent
Ensure all opportunities are qualified and quantified
For sales forecasting and sales planning

The Company

This company has been providing security and authentication systems to Companies, Banks, Institutions and Governments for over 25 years, which feature magnetic stripe, Biometric systems and authentication and compliance solutions.

The Challenge

Identifying where the most probable sales opportunities are to be found, and what is the best practice in achieving the sales.

The Solution

The implementation of the sales process was at the heart of improving the sales conversion rate, which was reflected in the accuracy of the sales forecast.

“Prior to using the system, our sales planning and forecasting was somewhat subjective with sales people creating a pipeline based upon their personal opinion. Using the system has ensured that all opportunities were qualified and quantified against a specific set of criteria that immediately changed the perception of the sales team. Accountability became the norm and within three months an improvement of 15% in predictability was apparent.”

General Manager - Security Products Manufacturer

Testimonials

"We now have a system that logs customer calls, book appointments, and a price book that holds the products the system design specification is built from. We had around 20 template documents, now half a dozen. Benefits, the time saving in producing the customer ‘package’ (around 3 hours plus, now 20 minutes from start to finish for a large complex job) plus we have a central database of products and a flexible system that can grow & adapt."

Neil Jones, Frontline Automation
"Prior to using the system, our sales planning and forecasting was somewhat subjective with sales people creating a pipeline based upon their personal opinion. Using the system has ensured that all opportunities were qualified and quantified against a specific set of criteria that immediately changed the perception of the sales team. Accountability became the norm and within three months an improvement of 15% in predictability was apparent."

General Manager, Security Products Manufacturer
"SymVolli has helped us to be proactive in the delivery of IT support services to our clients as well as being able to produce management reports whenever they are required in an instant - instead of taking on average one and half hours at the end of week. A discipline has also been instilled into our operation, due to the simple fact that everybody is using a standard best practice help desk process that meets our needs."

Anne Stokes, Managing Director, Streamwire