B2B Account Management - Developing And Looking After Your Existing Customers |
| In a recession it may be necessary to count on the support of your existing customers especially in tough economic times. This podcast article discusses the best methods in maintaining existing client relationships and how systems and technology should be employed in keeping records up to date |
| | Wed, 15 Apr 2009 09:36:29 GMT |
Differentiating Sales People From Order Takers |
| In a booming economy sales can happen due to customer need rather than sales activity but in a recession the best sales people will rise to the top because they know how to interact with customers |
| | Tue, 17 Feb 2009 08:52:13 GMT |
Why Do Sales People Follow Every Lead They Are Given? |
| George Petri talks about sales qualfication and the tendency from a lot of sales people in following all sales leads whether qualfied or not |
| | Tue, 27 Jan 2009 09:09:00 GMT |
The Importance of Qualfication in the Sales Process |
| Sales qualification is an opportunity for the sales manager to standardise sales opportunity management throughout the company |
| | Tue, 20 Jan 2009 09:39:00 GMT |
An Introduction To Sales Performance Management Systems |
| CRM systems cover sales performance so what do sales performance management systems offer over that of customer relationship management? |
| | Tue, 16 Dec 2008 16:59:00 GMT |